Job Description: Sales Administrator
London Office: Full Time – Permanent - Entry level

Overview

A growing tech company is seeking an enthusiastic Sales Administrator to support the operation of the sales team. The candidate will have the opportunity to be a part of a dynamic global team and get involved with various projects across the business.

Below is an insight into the tasks that this role will be responsible for, this list is not exhaustive and due to the nature of this role the candidate must be flexible and adaptive.

Sales Administration

  • Maintain relationship with global distributors and associated admin
  • Administer internal license orders
  • Issue internal licenses
  • Manage license generator database
  • Manage invoices and reporting alongside finance team
  • Manage the issuing and transfer of software licenses and associated admin
  • Administer user forum requests
  • Prepare customer training packs
  • Setting up new supplier/customer forms – supplying insurance forms, bank details, policy details for old and new customers
  • Ownership of Salesforce platform for the business globally
    • Updating price books
    • Creating reports and presenting useful information for sales team
    • Creating custom dashboards
    • Maintaining and managing partner portal – training users and user management
    • Administer license orders and trials through Salesforce Partner Portal
    • Managing contact information and maintaining customer database
    • Internal user management – on boarding of new users and training
    • Providing training of existing user for new features and functionality

Finance Administration

  • Manage relationship with finance
    • Ongoing reconciling of salesforce opportunities (monthly)
    • Support year end finance activities
    • Manage debtors
  • Manage incoming and outgoing invoices in Box
  • Maintain supplier invoicing portals
  • Upload the necessary insurance documents annually
  • Process financial reports for external partnerships

Pay and Benefits
-       Access to Salesforce training to gain recognized qualifications
-       8% company contribution pension, life insurance, private medical insurance, bike to work scheme
-       Personal development contribution

Skills and Abilities
Essential
-       Attention to detail and ability to self-manage

-       Excellent organisation and communication skills
-       Confident team worker, able to integrate quickly and work across all levels
-       Good telephone manner
-       Technical skills: MS Office (Word, Excel, Outlook), Adobe Suite (Illustrator, Publisher, Photoshop),
         Salesforce or similar CRM system
Desirable
-       Salesforce / Salesforce Communities


Qualifications & Experience
Essential
-       Good IT capabilities
Desirable
-       Experience working with sales pipelines

-       Experience with software license generation
-       1-year administrative support experience

Character & Personal Qualities
-       Outgoing, confident and able to integrate quickly
-       Organised and methodical
-       Sociable and easygoing
-       Quick learner

Please send your CV and covering letter to recruitment@futurefacilities.com including your salary expectations.

Due to expected high demand for this role, we are only able to respond to candidates who are successful in reaching the next stage. If successful you will hear from us within four working days.
Future Facilities has a responsibility to ensure that all staff are eligible to live and work in the UK. Candidates invited to interview will be requested to provide proof of their eligibility to work. We are an equal opportunities employer.

Interviews for this role will be virtual while our office work remotely due to the ongoing pandemic. Support will be given to start this role if doing so remotely. However once the office returns to normal operation this will be a full time office based role.